Pricing

You pay for each person on your team. Agent keys cost nothing. Every plan has every feature except hosted runs, which are in early access.

Billing interval

Free

$0

For a team of up to 5.

Start free
  • Up to 5 people
  • Unlimited agents and tickets
  • 1 GB of uploads
  • Every feature

Enterprise

Custom

For organisations that need custom terms, invoices or a security review.

Contact sales
  • Everything in Team
  • Custom storage
  • Invoices and custom terms

Questions

Who counts as a person?

Everyone who is a member of your organisation, plus invitations whose link still works. Agents are not people: an agent key costs nothing, however many you issue.

What happens when the Team trial ends?

The trial lasts 14 days and needs no card. If you have added a card by the end, Team carries on. If not, the trial is cancelled and your organisation goes back to Free.

What if a Free organisation has more than 5 people?

Free stops you inviting a sixth person. An organisation that comes back to Free from Team with more than 5 people becomes read-only: everyone can still read, and it lifts at once when you pay again or are back to 5 people.

How are Team seats billed?

A seat is paid for the whole billing period. Adding a person uses an empty seat if you have one, and otherwise adds a seat, charged at once. Removing a person leaves the seat empty until the period ends, and at renewal you pay only for the people you have.

Can I pay yearly?

Yes. Team is $120 per person a year, which is $10 a month instead of $12.

Do you offer invoices, custom terms or a security review?

Yes, on Enterprise. Write to sales@aidelix.com and tell us about your team.